Privacy

Who we are

We are a sourcing and export service. We buy goods from manufacturers in China on behalf of buyers abroad and load them at a Chinese port.

Write to [email protected], or reach us by phone +86 130 7674 2505, WhatsApp +86 159 7532 4126.

What we collect

Three things, and nothing else.

• What you type into a quote request: your name, email address, phone number, and where you want the goods delivered. A WhatsApp number and a company name if you give them. Whatever you write in the message, along with the products and quantities you attach to it.
• What your browser sends when you visit: your IP address and browser details reach our server logs, and anonymous page counts reach Cloudflare Web Analytics. Cloudflare Web Analytics sets no cookie and builds no profile of you.
• Where you came from, if you arrived by clicking an advertisement: which campaign and which search term brought you here. This is held by your browser for the length of your visit and reaches us only if you go on to send a quote request.

Why we use it

To answer your quote request. Your contact details are used to reply to you and to negotiate the order, and for nothing else.

The advertising parameters tell us which advert earned an enquiry. A business spending a small advertising budget has to know which half of it works, and this is the least intrusive way we found to find out.

We do not sell your data, and we do not send marketing email to people who did not ask for it.

Who else sees it

Our own staff, and three kinds of outsider.

• The manufacturers we ask to price your order. To quote a machine we have to tell them what you want, how many, and to which port. We pass on the request, not your contact details, unless you ask us to introduce you directly.
• The companies that run the site for us: our database and hosting providers, and the analytics service named above. They handle the data on our instruction and for no purpose of their own.
• Anyone a law obliges us to tell, which in practice means a lawful demand from a competent authority.

Cookies and what is stored on your device

This site sets no cookies at all. Nothing here follows you to another website.

Three things are kept by your own browser, readable only by this site, and all of them disappear when you clear your browsing data.

• Your chosen language and currency, so the site opens the way you left it.
• The request list you build while browsing, so it survives a reload before you send it.
• The advertising parameters described above, and only if you arrived from an advertisement. These are held for the length of the visit and are erased when you close the tab.

How long we keep it

A quote request is kept while the enquiry is live and for up to 24 months after we last hear from you. If an order goes ahead, the commercial records that go with it are kept for as long as trade and tax rules require.

Ask us to delete an enquiry that went nowhere and we will delete it. Server logs are kept briefly and then rotated away. The traffic statistics are aggregate and hold nothing that identifies you.

Your rights

Wherever you live, you can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write from the address you used and we will answer within 30 days.

If you are in the European Union or the United Kingdom, the GDPR also gives you the right to object to how we use your data, to receive a copy of it in a portable form, and to complain to your national data protection authority. Our lawful basis for handling a quote request is that it is necessary to take steps at your request before entering a contract. For the advertising measurement described above it is our legitimate interest in knowing which adverts work.

Changes to this page

When this policy changes, the date at the top of the page changes with it. There is no archive of earlier versions, so a printed copy is worth keeping if the detail matters to you.

Write to [email protected], or reach us by phone +86 130 7674 2505, WhatsApp +86 159 7532 4126.